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Thread: can't print pdf with adobe acrobat reader X

  1. #1
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    Lightbulb can't print pdf with adobe acrobat reader X

    since we released GreenCloud, there are some people who reports they can't print, but actually we found a case this morning which fits this thread from Adobe http://forums.adobe.com/thread/791386when you open the pdf with Adobe, you click on print button, but it will crash. ( adobe reader X closing itself ) we are investigating on our side, but seems to be relative to Adobe Reader X too .. to validate this case, we suggest to install an alternative PDF reader such as : http://www.foxitsoftware.com/Secure_PDF_Reader/

  2. #2
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    so, this time, it seems we are not the bad guys

    see the fix from Adobe , about the printing issues you may encounter with GreenCloud Printer

    http://kb2.adobe.com/cps/928/cpsid_92870.html

  3. #3
    Hi, is the suggested pdf reader stable? We wanna use some stable one that can avoid some errors.

  4. #4
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    i'm using Adobe 10.1.7 with the FREE version of GreenCloud License and have the same problem printing to PDF, using Acrobat X to view and save 2 pages on one sheet as a PDF. it says "Error PDFCreatorPilot not found" [the patch you posted doesn't work for me. when used, it says that i am not using version 10.2]
    Last edited by viaimages; 05-18-2013 at 07:30 AM.

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