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Thread: 2 problems

  1. #1
    Junior Member
    Join Date
    Jun 2015
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    2 problems

    1. we have a networked printer. Canon. 2 drivers installed for it - one for printing in B&W and one for Colour. When we select B&W within greencloud it will still print out in colour. If we bypass greencloud and go straight to the printer it prints out as it should (B&W)

    2. Some pdf documents print out symbols (like wingdings, etc) instead of the actual text. No strict rule to when this happens though.

  2. #2
    Administrator Phil's Avatar
    Join Date
    Mar 2011
    Posts
    243
    Does it print in B&W if you enable the grayscale option within GreenCloud with said printer?

    Which PDF reader are you printing the documents from?

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