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Admin
02-01-2012, 10:18 AM
since we released GreenCloud, there are some people who reports they can't print, but actually we found a case this morning which fits this thread from Adobe http://forums.adobe.com/thread/791386when you open the pdf with Adobe, you click on print button, but it will crash. ( adobe reader X closing itself ) we are investigating on our side, but seems to be relative to Adobe Reader X too .. to validate this case, we suggest to install an alternative PDF reader such as : http://www.foxitsoftware.com/Secure_PDF_Reader/

Admin
02-07-2012, 10:32 AM
so, this time, it seems we are not the bad guys :)

see the fix from Adobe , about the printing issues you may encounter with GreenCloud Printer

http://kb2.adobe.com/cps/928/cpsid_92870.html

Belloc Imaging
12-29-2012, 08:56 AM
Hi, is the suggested pdf reader stable? We wanna use some stable one that can avoid some errors.

viaimages
05-18-2013, 06:21 AM
i'm using Adobe 10.1.7 with the FREE version of GreenCloud License and have the same problem printing to PDF, using Acrobat X to view and save 2 pages on one sheet as a PDF. it says "Error PDFCreatorPilot not found" [the patch you posted doesn't work for me. when used, it says that i am not using version 10.2]