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View Full Version : 2 problems



mswc101
06-01-2015, 02:20 AM
1. we have a networked printer. Canon. 2 drivers installed for it - one for printing in B&W and one for Colour. When we select B&W within greencloud it will still print out in colour. If we bypass greencloud and go straight to the printer it prints out as it should (B&W)

2. Some pdf documents print out symbols (like wingdings, etc) instead of the actual text. No strict rule to when this happens though.

Phil
06-01-2015, 09:41 AM
Does it print in B&W if you enable the grayscale option within GreenCloud with said printer?

Which PDF reader are you printing the documents from?