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View Full Version : no printer listed , empty list of printer with GreenCloud after install or update



Admin
07-04-2012, 10:26 AM
Dear Users,

from uninstall form and support, we see there is a part of users with empty list of printers after they updated or installed GreenCloud Printer.
Unfortunately, we didn't reproduce this ourself, and we need your help.
if you can contact us by Skype, MSN, Facebook or whatever, and allow us for a few minutes of debug tool , we will be able to fix it.

thanks by advance to make GreenCloud Printer better !

Admin
07-04-2012, 10:47 AM
you can contact us with this link :

http://www.obviousidea.com/contact/

Cougar_ii
07-10-2012, 02:30 AM
I see you have fix this issues thank you !
I got this issues just before leaving for my vacation so did not have time to report directly, but reported in the uninstall form so you know :)

Just adore this software than you...

I use to use PaperLess Printer (www.rarefind.com) But have adopted GreenCloud right away...

Only used it once, but Paperless Printer let's you save as image mode (.jpg)

Maybe a new feature to add IF people asks for it...

Admin
07-10-2012, 07:37 AM
thanks for the confirmation, yes, we fixed it once you know the problem AND a few users helped us to narrow down a workaround.
the worst part of this one, is the source , it seems to be the compile ( Delphi XE Firemonkey update 4, if we compile the same source with update 3 it doesn't crash at init for these users )

Admin
07-15-2012, 05:51 PM
so to fix it, please download the update from :

http://download2.obviousidea.com/greencloud_printer_update.exe