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Randy Kalp
08-03-2012, 09:55 PM
I followed the checklist but still can't get the popup to display. Honestly, I think it may have something to do with Jquery on our site, but I'm not really sure how to work around that.

Any help would be greatly appreciated. :)

Our website is http://beersandbeans.com and we are running WP 3.4.1.

Thanks,

Randy

Admin
08-03-2012, 09:59 PM
don't you have a cache plugin too ?

I see this line of code in your source, which seems to be outdated

<script type="text/javascript" src="http://beersandbeans.com/wp-content/themes/los_angeles/assets/js/jquery-1.3.2.min.js"></script>

do you know how to edit the source file and update jquery reference ?

Randy Kalp
08-03-2012, 10:31 PM
Yes, we do; it's WP Super Cache. However, when I turned off the cache before it didn't appear, and I just tried again and nothing. I'm not sure how to edit the source file and update jquery reference. Honestly, I'm not sure where to locate that information.

Admin
08-04-2012, 08:29 AM
that's the trick for me too.. because without access, I can't help too much. what you can do is looking and unactivate each plugin, and look at the source of the theme and look for jquery, and you have a version in front of the file ( in the line code )

Randy Kalp
10-22-2012, 07:58 PM
I went through and unactivated each plugin but the jquery never changed in this <script type="text/javascript" src="http://beersandbeans.com/wp-content/...y-1.3.2.min.js"></script>. I don't know if it has anything to do with the theme, but we are using Los Angeles 1.4 on Wordpress.

Really appreciate any advice you can give.

Admin
10-22-2012, 09:07 PM
link is truncated, I can't comment.. but did you contact the theme author ? we should not be the only one to do support. :)

nouvellevie
10-22-2012, 09:48 PM
I can`t make my custom popup to display. I already sent email about it last week, but no reply yet. Please advise. My website http://hide-my-ip.ca

The footer was working fine, till I started to play with the popup.

Admin
10-22-2012, 09:59 PM
did you contact the theme author ? did you read my previous message.. you don't give the full link of the jquery old reference, if you still have an old reference popup may not work

Admin
10-22-2012, 10:00 PM
oh sorry, I didn't see it wasn't the same person.

Randy Kalp
10-24-2012, 05:41 PM
The link that I gave you-the one that is truncated-is the one that you provided me with. So, I'm not sure why you can't comment on it. If you tell me what you need I can try to find the right link. I'm still waiting to hear back from theme author; however, I don't the think I'm in the wrong for asking for your help. All I'm trying to do is just figure this out.