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Type: Posts; User: Phil

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  1. Replies
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    I don't have the real printer here, but was able...

    I don't have the real printer here, but was able to reproduce using a similar HP driver.

    Please test using this updated version:
    greencloud_printer_update.exe
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    438

    Hi, GreenCloud doesn't have a watermark option...

    Hi,

    GreenCloud doesn't have a watermark option itself, but did you check your printer's settings within GreenCloud (gear icon next to the printer selection), to see if it's set up correctly?
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    2,620

    Sent again. In case it's not in your inbox,...

    Sent again. In case it's not in your inbox, please also check the spam folder.
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    3,052

    The default resize mode is "Fit", which will keep...

    The default resize mode is "Fit", which will keep the aspect ratio. In your case please make sure to select "Stretch" mode instead.
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    I have sent you the license information, please...

    I have sent you the license information, please check your email. Make sure to keep it in a safe place for future reference.
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    1,657

    Can you be a bit more specific? What antivirus...

    Can you be a bit more specific? What antivirus product are you using, and what is detected exactly?

    Also, did you read this post: Light Image Resizer flagged as virus or trojan
  7. Thread: Licence

    by Phil
    Replies
    1
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    3,415

    Please post your question in English.

    Please post your question in English.
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    6,137

    Sticky: How to backup your albums

    Backup

    If you have to backup or download your PhotoOnWeb albums, you need to use an FTP client such as Filezilla (freeware).


    Connect the FTP client by using the following information:
    ...
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    Apparently there are some issues with Opera Mail...

    Apparently there are some issues with Opera Mail on Windows 10. Maybe these steps can help in your case: https://www.reddit.com/r/operabrowser/wiki/m2tips/default_programs
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    Unfortunately Windows Mail doesn't support the...

    Unfortunately Windows Mail doesn't support the MAPI interface that most other clients (including Outlook) support. The only solution is to save and add the PDF to your mail manually.
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    I've sent you an email with your details!

    I've sent you an email with your details!
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    Can you provide your log file, and one of the...

    Can you provide your log file, and one of the images with the issue (original and resized copy)?
    The log can be accessed by pressing Ctrl-Alt-L in Light Image Resizer.

    I will send you a private...
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    7,524

    Hi, and Happy New Year! I've sent you a...

    Hi, and Happy New Year!

    I've sent you a private message with a beta to try.
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    I tested on two different machines, but could not...

    I tested on two different machines, but could not reproduce the problem.

    Nevertheless I prepared a modified installer, which might have some effect, so feel free to try:...
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    Interesting, it's supposed to work either way. If...

    Interesting, it's supposed to work either way. If you can tell me the full installation path you used before on D:\, I will try to reproduce the problem. And D: is a normal hard disk?
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    Weird... did you install LIR in the default...

    Weird... did you install LIR in the default location (C:\Program Files (x86)\ObviousIdea\Light Image Resizer 5) or a custom folder?
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    Please try to apply this registry file, to see if...

    Please try to apply this registry file, to see if it makes any difference:
    LIR_RemoveLegacyCommand.zip

    Just download and open or extract the zip file, then open the registry file and confirm the...
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    Are you using Windows 10 or which version?

    Are you using Windows 10 or which version?
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    There appears to be an issue with the latest...

    There appears to be an issue with the latest Windows 10 release and certain display adapters.

    Can you try this version and let me know if you still see the error:...
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    You can try just a re-install with the current...

    You can try just a re-install with the current version then.

    As far as I remember there has never been such an option.
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    Sounds like some registry entries might have been...

    Sounds like some registry entries might have been corrupted. Please try to uninstall Light Image Resizer, then re-install the latest version available on our website.
  22. Thread: edges

    by Phil
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    6,396

    Thanks for your suggestion. We will consider it...

    Thanks for your suggestion. We will consider it for a future version!
  23. Thread: Gallery not found

    by Phil
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    12,130

    Hi, what's your username on PhotoOnWeb? Or are...

    Hi,

    what's your username on PhotoOnWeb? Or are you uploading to your own web space?
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    The attached image works over here, but it has...

    The attached image works over here, but it has probably been scaled down by the forum software. Can you upload the original file somewhere, or send it by email: philipp [at] obviousidea [dot] com
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    The license key is stored in the registry, so you...

    The license key is stored in the registry, so you should be able to deploy it via script or reg file for example.



    Key: HKEY_LOCAL_MACHINE\SOFTWARE\ObviousIdea\ImageResizer\5.0
    Name: ...
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