Error with Greencloud Printer 7.6.6.0 on Windows 8

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dragun
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Joined: Sat Jul 20, 2013 10:28 pm

Error with Greencloud Printer 7.6.6.0 on Windows 8

Post by dragun »

I installed the latest offering for Greencloud Printer and I was lucky enough to find version 6.3.0 on the net.
I am running Windows 8.0 on my laptop and Windows 8.1 on a desktop. The 6.6.0 does not work on either. I was able to get version 4.3.0 and I have no problem using Greencloud Printer again.
I think some more works needs to be done, until then you may want to remove 6.6.0 until you get the problem fixed.
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Phil
ObviousIdea
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Post by Phil »

You're right, unfortunately this wasn't found during initial testing. It only happens on Windows 8 with a fresh GreenCloud installation. If you update from an older version, the problem should not occur.

It has been fixed now, please download the latest version:
http://download2.obviousidea.com/greenc ... _setup.exe

In case the problem still occurs, follow these steps:
1) In Windows Explorer, navigate to GreenCloud's installation folder C:\Program Files\ObviousIdea\GreenCloud
2) Right-click on GCPreproc.exe and select Properties
3) Click on Compatibility tab
4) Now check Run this program in compatibility mode for: and select Windows 7
5) Click OK
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