"Save as PDF" Option Problems

[kdh1949]

I often use the GreenCloud printer to create PDF files directly instead of printing to a PDF printer like ScanSoft PDF Create! After doing this for about 10 documents, suddenly GreenCloud gives me an error message "PDFCreaterPilot not found. Please try to re-install GreenCloud Printer." Then if I then re-install GreenCloud, I am again able to "Save to PDF" for another 20 or so documents until the "not found" error crops up again.

Why does this happen? Is GreenCloud really that buggy?

[Phil]

Are you using the latest GreenCloud 7.6.8.0?
And what's your Windows version?

[kdh1949]

Sorry, I forgot about my question. But I am still experiencing this problem from time to time.

To answer your question, Phil, I am using GreenCloud 7.6.8.0 with Windows 7. And everytime I reinstall GreenCloud I am shortly asked to install the latest upgrade -- so I should have the latest version on my PC.

[Phil]

Please check if PDFCreatorPilot.dll is present in "C:\Windows\system32" when the error occurs.