Sudden 2 up printing produces "EmfToCanvas failed" problem

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Rollout
Junior Member
Posts: 1
Joined: Tue Oct 22, 2013 6:29 pm

Suddenly: 2 up printing produces "EmfToCanvas failed" error

Post by Rollout »

I've been using GreenCloud for most of a year without a problem.
Suddenly today, GreenCloud produces an error code: "EmfToCanvas failed" when
trying to print 2-up on the same page.
I've made no recent changes to my system.

I've reinstalled the printer drivers for the printer as well.
This is using a Dell Win 7 OS system with HP 1200 laserjet
It prints fine with standard single pages, just not 2-up.
(4-up won't print either)

What do you advise?

Otherwise, keep up your good work. I've referred a number of happy users to you people.

Thanks
Bob DeLaney
California
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Phil
ObviousIdea
Posts: 305
Joined: Wed Mar 16, 2011 11:51 pm
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Post by Phil »

Strange, are you using the latest version 7.6.8.0 ?
Adir Vaz
Junior Member
Posts: 1
Joined: Wed Apr 16, 2014 2:47 pm

Post by Adir Vaz »

I'm having the same problem.
The version I'm using is 7.6.9.0.

Windows 8.1
Printer: Ricoh Afficio 2051

Tks,
Adir Vaz
Brazil
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Phil
ObviousIdea
Posts: 305
Joined: Wed Mar 16, 2011 11:51 pm
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Post by Phil »

Adir, please try the latest version 7.7.1.0:
http://download2.obviousidea.com/greenc ... update.exe
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