name & email not showing in pop-up

Best Wordpress plugin to engage your users and collect their email. You can use header alerts, popups, or exit pages, and it works with any popular emailing service such as Mailchimp or AWeber
grannysmith007
Junior Member
Posts: 5
Joined: Fri Apr 25, 2014 9:08 pm

name & email not showing in pop-up

Post by grannysmith007 »

I'm having a problem getting the input fields for "name" and "email" to properly show up in a pop-up.

When I preview the pop-up within wordpress, it looks fine. However, when the pop-up is live on the site, the input fields get cut off at the top and bottom. Any suggestions on how to fix this?
wp sub.jpg
wp sub.jpg (12.44 KiB) Viewed 2508 times
Jean-Christophe Bisoux
Posts: 283
Joined: Tue Feb 28, 2012 10:36 am
Location: Canillo, Andorra

Post by Jean-Christophe Bisoux »

Hi,
If you see this difference, it's because you have CSS rules in your theme that break the WPS theme, you can use the Custom CSS to correct this.

With only an image it's impossible for me to help you more, do you have a url to see it ?

Regards,
JC
grannysmith007
Junior Member
Posts: 5
Joined: Fri Apr 25, 2014 9:08 pm

Post by grannysmith007 »

Thank you.
You can see it here: http://yournaperville.com/
Jean-Christophe Bisoux
Posts: 283
Joined: Tue Feb 28, 2012 10:36 am
Location: Canillo, Andorra

Post by Jean-Christophe Bisoux »

Hi,

try to use this in custom CSS

Code: Select all

.email_field{background-position:0px;-moz-box-sizing :content-box} 
.name_field{background-position:0px;-moz-box-sizing :content-box}
Regards,
JC
grannysmith007
Junior Member
Posts: 5
Joined: Fri Apr 25, 2014 9:08 pm

Post by grannysmith007 »

thank you, I will try this...
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