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Thread: Server Threw An Exception

  1. #1
    Junior Member
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    Server Threw An Exception

    I get an error when I right click on a photo file to resize. The error says "The Server Threw An Exception" and when I exit out of that it takes me to the regular program which I then have to select file(s) to resize. I've reinstalled the program and am using Windows 8 PRO. Can you help? I'd like to resolve this issue BEFORE I buy a PRO license.
    Thank you

  2. #2
    Administrator Phil's Avatar
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    Please follow these steps to resolve the problem:
    - uninstall Light Image Resizer
    - re-install with option "Add Light Image Resizer to Explorer context menu" disabled
    - download and install this package: http://download2.obviousidea.com/hid...r_shellext.exe

    This will add an alternative shell extension which shouldn't cause this error.

  3. #3
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    Thank you for your reply and instructions. IT WORKED! It solved my issue. I bought my PRO license today and am pleased with how this product operates. Thanks again...

  4. #4
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    I was wondering if there's a solution to this issue that doesn't require you to disable the Explorer context menu, that's a feature that's incredibly important to me for this software. Never had this issue before but on my new Lenovo laptop with Windows 8.1 I get this error and it's super annoying.

  5. #5
    Administrator Phil's Avatar
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    If you read the full post you will notice that the steps mentioned above will not disable the context menu, but exchange it with an alternative one.

  6. #6
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    Thanks for the response, Phil. I'm not sure I understand. How would I get Light Resizer to appear in the Explorer Context Menu if on install I uncheck the box to enable that feature? Is there a way post-install to re-enable that feature?

  7. #7
    Administrator Phil's Avatar
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    Above I'm describing 3 steps. The last one installs the alternative shell extension for the context menu.

  8. #8
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    It would seem I aim on being difficult. I'm on Windows 8.1 and this solution did not fix my problem. I did install without Context Menu and then installed the shell succesfully. Re-started but still getting same error. Any ideas?

  9. #9
    Administrator Phil's Avatar
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    The new context menu entry should have a different icon than before... Did you uninstall Light Image Resizer before re-installing it without context menu integration?

  10. #10
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    Oct 2014
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    Hi Phil,

    Figured it out! I did uninstall the first time and re-installed but it did not work. Here's what I did differently... Not sure what steps in the process are what resulted in success but it worked for me after I did the following:

    - Uninstall Light Image Resizer
    - Restart computer
    - Navigate to Program Files folder, locate ObviousIdea folder. Delete it.
    - Restart computer
    - Re-install with option "Add Light Image Resizer to Explorer context menu" disabled
    - Download and install this package: http://download2.obviousidea.com/hid...r_shellext.exe

    I noticed that after I uninstalled (even when it asked me if I wanted to delete all logs and files) that it left an Obvious Idea folder in my Program Files. Once I uninstalled the program and deleted that folder it worked fine for me. And yes I do see the new icon for it.

    Thanks again for your help!

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