Auto-filling wrong email?

Best Wordpress plugin to engage your users and collect their email. You can use header alerts, popups, or exit pages, and it works with any popular emailing service such as Mailchimp or AWeber
nigelfaraday67
Member
Posts: 45
Joined: Fri Apr 18, 2014 12:12 pm

Auto-filling wrong email?

Post by nigelfaraday67 »

A user is telling me they are seeing someone else's email address pre-populating the email field in the forms before they opt-in- is this possible?

And if so, how can I turn off the auto-complete email address feature?

Thanks :)
nigelfaraday67
Member
Posts: 45
Joined: Fri Apr 18, 2014 12:12 pm

Post by nigelfaraday67 »

Can you help me understand - where does wpsubscribers pick up the autofill email address from? Thanks
Jean-Christophe Bisoux
Posts: 283
Joined: Tue Feb 28, 2012 10:36 am
Location: Canillo, Andorra

Post by Jean-Christophe Bisoux »

Hi,

WPS only autofill the email address with user that are logged into the wordpress, for all the other visitor it's not possible to autofill the email address
and there is no option to disable this option.

Verify the config of your user to see if is the email registered in your WP

Regards,
JC
nigelfaraday67
Member
Posts: 45
Joined: Fri Apr 18, 2014 12:12 pm

Post by nigelfaraday67 »

Ah, yes, this is it, user is registered in wp under different email, thanks!
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