Auto-filling wrong email?

[nigelfaraday67]

A user is telling me they are seeing someone else's email address pre-populating the email field in the forms before they opt-in- is this possible?

And if so, how can I turn off the auto-complete email address feature?

Thanks

[nigelfaraday67]

Can you help me understand - where does wpsubscribers pick up the autofill email address from? Thanks

[Jean-Christophe Bisoux]

Hi,

WPS only autofill the email address with user that are logged into the wordpress, for all the other visitor it's not possible to autofill the email address
and there is no option to disable this option.

Verify the config of your user to see if is the email registered in your WP

Regards,
JC

[nigelfaraday67]

Ah, yes, this is it, user is registered in wp under different email, thanks!