Auto Disable not working

Best Wordpress plugin to engage your users and collect their email. You can use header alerts, popups, or exit pages, and it works with any popular emailing service such as Mailchimp or AWeber
lucia_nv
Junior Member
Posts: 8
Joined: Tue May 08, 2012 2:05 pm

Auto Disable not working

Post by lucia_nv »

Hi guys,

I have designed a custom form (copied html code from Mailchimp) and worked on the CSS. Although the form is working fine, I have been having a problem that I am not sure how to go about.

1. Auto Disable function not working: In theory, the Auto disable function should work. I have tested it in different browsers, use incognito browsing, deleted cookies and still nothing. It continues showing the pop up after visiting and submitting the form, which is not ideal. I ticked "more settings" - Auto-disable On, bus still not working.

Would you be able to help?

Many thanks.

L
nico_pn
Posts: 71
Joined: Tue Feb 28, 2012 10:37 am

Post by nico_pn »

Hi Lucia,

Can you give us the url of your website ?

Do you use some cache plugins on your Wordpress ?
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lucia_nv
Junior Member
Posts: 8
Joined: Tue May 08, 2012 2:05 pm

Post by lucia_nv »

Hi,

No, WP not using any cache plugins.

L
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Fabrice
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Post by Fabrice »

Problems fixed with the users by Skype, Lucia, can you confirm ( as you did a review on Facebook but we can't link from there to what you said )
lucia_nv
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Posts: 8
Joined: Tue May 08, 2012 2:05 pm

Post by lucia_nv »

Problem solved! Thanks guys! Great support from your side. Highly recommended.
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Fabrice
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Post by Fabrice »

thanks for the confirmation. we close the ticket then
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