Never see interface screen?

Eco-friendly virtual printer driver to save money, save trees, and exchange your documents with popular cloud storage services
robert
Junior Member
Posts: 1
Joined: Fri Jun 08, 2012 2:39 pm

Never see interface screen?

Post by robert »

I am using XP Pro. I installed and rebooted. Greencloud is my default printer, but when I print, I never SEE the interface screen?? When I look at status of printer, it shows document as "printed" but I have NO idea how to tell it to actually print to my laser printer???

HELP!

Robert
jim51442
Junior Member
Posts: 4
Joined: Sat Jun 09, 2012 2:13 pm

Post by jim51442 »

I am using XP Pro and have the same problem.
User avatar
Fabrice
ObviousIdea
Posts: 531
Joined: Wed Dec 29, 2010 6:42 pm
Location: Toulouse, France
Contact:

Post by Fabrice »

to debug this, we would need a direct discussion and a remote assistance session ( skype, facebook, msn, google+ ) as you are the first ones to report this and we didn't see it during our test. please help us to help you !
jim51442
Junior Member
Posts: 4
Joined: Sat Jun 09, 2012 2:13 pm

Will do.

Post by jim51442 »

Just call when you have a chance.

Jim
Admin wrote:to debug this, we would need a direct discussion and a remote assistance session ( skype, facebook, msn, google+ ) as you are the first ones to report this and we didn't see it during our test. please help us to help you !
jim51442
Junior Member
Posts: 4
Joined: Sat Jun 09, 2012 2:13 pm

Post by jim51442 »

Any luck on fixing the problem?
User avatar
Fabrice
ObviousIdea
Posts: 531
Joined: Wed Dec 29, 2010 6:42 pm
Location: Toulouse, France
Contact:

Post by Fabrice »

I need to be in touch with you ? did we exchange our skype or anything to work on it on a live assistance session?
jim51442
Junior Member
Posts: 4
Joined: Sat Jun 09, 2012 2:13 pm

Post by jim51442 »

yes. I am on your Skype. Jim McDowell
27T
Junior Member
Posts: 1
Joined: Thu Sep 26, 2013 11:28 am

Post by 27T »

I am having similar problem on Win7pro.
Greencloud is properly installed as the default printer,
but nothing appears when I print word processor documents.
This seems to be universal problem with other applications.

Can someone describe what happened to this original posting?
User avatar
Phil
ObviousIdea
Posts: 305
Joined: Wed Mar 16, 2011 11:51 pm
Contact:

Post by Phil »

Are you using the latest version (7.6.8.0) ?
dforan
Junior Member
Posts: 1
Joined: Tue Jan 14, 2014 10:20 pm

Post by dforan »

I am not getting the interface that should be available. I can select Greencloud from my print window but I don't get a preview or any other features. Instead I go directly to the print window and can click on ok and I have no idea where it goes or I can click on properties and then Additional Properties with tabs: General, Paper, Agent, About. I'm not sure if I need to change these settings? I can't seem to find any information on how to get the interface I need. Can someone help me? Thank you!!!
User avatar
Phil
ObviousIdea
Posts: 305
Joined: Wed Mar 16, 2011 11:51 pm
Contact:

Post by Phil »

If you don't see the interface once you print to GreenCloud, please check out the [thread=1493]FAQ[/thread] (see #3).
Post Reply