no printer listed , empty list of printer with GreenCloud after install or update

Post by **Fabrice** » Wed Jul 04, 2012 12:26 pm

Dear Users,

from uninstall form and support, we see there is a part of users with empty list of printers after they updated or installed GreenCloud Printer.
Unfortunately, we didn't reproduce this ourself, and we need your help.
if you can contact us by Skype, MSN, Facebook or whatever, and allow us for a few minutes of debug tool , we will be able to fix it.

thanks by advance to make GreenCloud Printer better !

Post by **Fabrice** » Wed Jul 04, 2012 12:47 pm

you can contact us with this link :

http://www.obviousidea.com/contact/

Cougar_ii · Post by **Cougar_ii** » Tue Jul 10, 2012 4:30 am

I see you have fix this issues thank you !
I got this issues just before leaving for my vacation so did not have time to report directly, but reported in the uninstall form so you know

Just adore this software than you...

I use to use PaperLess Printer (http://www.rarefind.com) But have adopted GreenCloud right away...

Only used it once, but Paperless Printer let's you save as image mode (.jpg)

Maybe a new feature to add IF people asks for it...

Post by **Fabrice** » Tue Jul 10, 2012 9:37 am

thanks for the confirmation, yes, we fixed it once you know the problem AND a few users helped us to narrow down a workaround.
the worst part of this one, is the source , it seems to be the compile ( Delphi XE Firemonkey update 4, if we compile the same source with update 3 it doesn't crash at init for these users )

Post by **Fabrice** » Sun Jul 15, 2012 7:51 pm

so to fix it, please download the update from :

http://download2.obviousidea.com/greenc ... update.exe