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Suddenly: 2 up printing produces "EmfToCanvas failed" error

Posted: Tue Oct 22, 2013 6:43 pm
by Rollout
I've been using GreenCloud for most of a year without a problem.
Suddenly today, GreenCloud produces an error code: "EmfToCanvas failed" when
trying to print 2-up on the same page.
I've made no recent changes to my system.

I've reinstalled the printer drivers for the printer as well.
This is using a Dell Win 7 OS system with HP 1200 laserjet
It prints fine with standard single pages, just not 2-up.
(4-up won't print either)

What do you advise?

Otherwise, keep up your good work. I've referred a number of happy users to you people.

Bob DeLaney

Posted: Wed Oct 23, 2013 10:48 am
by Phil
Strange, are you using the latest version ?

Posted: Wed Apr 16, 2014 2:53 pm
by Adir Vaz
I'm having the same problem.
The version I'm using is

Windows 8.1
Printer: Ricoh Afficio 2051

Adir Vaz

Posted: Wed Apr 16, 2014 4:49 pm
by Phil
Adir, please try the latest version ... update.exe