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"floating point division by zero" error

Posted: Wed Jul 04, 2018 4:07 am
by drawclif105
"floating point division by zero" error
get this on firrt print after install.
simple text file
windows 17134
i have sent error report
7.8.3 and 7.8.4 same problem

nothing in windows event viewer
thanks

Posted: Wed Jul 04, 2018 5:59 pm
by Phil
There appears to be an issue with the latest Windows 10 release and certain display adapters.

Can you try this version and let me know if you still see the error:
greencloud_printer_update_7.8.4.1.exe

Posted: Fri Jul 06, 2018 1:10 am
by drawclif105
Phil wrote:There appears to be an issue with the latest Windows 10 release and certain display adapters.

Can you try this version and let me know if you still see the error:
greencloud_printer_update_7.8.4.1.exe

Thanks for the test update, it works!
strangely the problem onl occurred on my acer laptop which uses nvidia mx100 and intel uhd810 graphics combo. i have 3 desktops using a variety of othe adapters and they do not show problem.
thanks for the fixx!
David Rawcliffe