Problem with pencidesign theme and WPSubscribers

Best Wordpress plugin to engage your users and collect their email. You can use header alerts, popups, or exit pages, and it works with any popular emailing service such as Mailchimp or AWeber
Loga
Junior Member
Posts: 3
Joined: Fri Aug 18, 2017 8:20 am

Problem with pencidesign theme and WPSubscribers

Post by Loga »

Old Site Link - http://www.emmaseppala.com/ - Theme - Folioway
Updated Site Link - https://emmaseppala.com - Theme - Pencil designs soledad

Above domain was hosted in amazon aws server previously. We redesigned the site with new theme, updated the domain to https and new wordpress web hosting server. After we activated the plugin with order email and order id your plugin activated in new site. After that we tried to enable the post opt-in form and checked the post details page. But post details page shows empty screen after we enabled the post opt-in form.

1. Can you help me to fix this please ? We got error "Error 500" while preview the created opt-in form.
2. But the same plugin working in old site, can you confirm why we are not able to use the plugin in our new updated site ?
3. What could be the possible issues in this as we just changed the theme to new one and new server for the same site ?
Note: We have updated the new site url in member page also. http://www.wpsubscribers.com/member
Loga
Junior Member
Posts: 3
Joined: Fri Aug 18, 2017 8:20 am

Post by Loga »

And also i tried the steps in this link http://forum.obviousidea.com/threads/30 ... -disappear

This also not helps to solve this issue.

If i enabled the opt-in popup the footer not showing. And for your reference i have enabled the opt-in popup for test page. And the link as follows.

https://emmaseppala.com/test/

Thank you for your help, it is greatly appreciated.
Jean-Christophe Bisoux
Posts: 283
Joined: Tue Feb 28, 2012 10:36 am
Location: Canillo, Andorra

Post by Jean-Christophe Bisoux »

Hi Loga,

I'm on holiday still monday, I can check this monday, can you send me an temporary admin account by private msg or at jc.bisoux.wps [at] gmail.com

JC
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