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GreenCloud does not gain focus.
Posted: Tue Mar 11, 2025 1:40 am
by trittico
When I print a job and GreenCloud then runs, the focus does not move to it. I have to click on its taskbar icon to switch windows.
Is this by design or is it a bug?
I'm on Win 11.
Thanks
Re: GreenCloud does not gain focus.
Posted: Tue Mar 11, 2025 9:58 am
by Phil
It's supposed to receive focus once the print job has finished. In a quick test it works as expected on Win 11 24H2.
What's your Windows 11 version, and from what application are you printing to GreenCloud?
Re: GreenCloud does not gain focus.
Posted: Wed Mar 12, 2025 2:49 am
by trittico
win version:
Edition Windows 11 Pro
Version 24H2
Installed on 1/25/2025
OS build 26100.3194
Serial number MZ002J8B
Experience Windows Feature Experience Pack 1000.26100.48.0
I've printed from word, excel, ultraedit and foxit pdf reader. same result on all.
Re: GreenCloud does not gain focus.
Posted: Wed Mar 12, 2025 12:10 pm
by Phil
I tried on 3 machines with the same OS build, but none of them show this behavior.
Did you try to do a reboot yet? Sometimes it can help with weird issues like this one.
Also, do you have any third party antivirus solution or other system tools installed, that might interfere?
Re: GreenCloud does not gain focus.
Posted: Wed Mar 12, 2025 10:46 pm
by trittico
yes, I've rebooted. I've just got MS Defender as an AV. I'll try installing it on a different pc and see what happens. Or maybe try it in safe mode.
Anyway, now that I know this is not the expected behavior, I'll work on resolving it and let you know.