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Yikes! Error: email is required

Posted: Wed May 16, 2012 10:36 pm
by lrmpress
i have followed the tutorials and i thought i did everything right BUT
every time i try to test the opt-in it redirects to a blank page with a simple but ominous message:

Error: email is required

i am unsure what i did wrong.
i ahve tried it on safari and firefox on a mac and both agve the same result.

anyone have any ideas?

UPDATE:
after much mayhem i got it to work. how? i dunno... dumb luck.

Posted: Thu May 17, 2012 6:02 pm
by Fabrice
what was the email service you were using ?
mailchimp , aweber etc ?

Posted: Sat Jun 23, 2012 4:01 am
by riogirl2011
I actually have that problem right now and don't know how to fix it. I'm using mailchimp. Any thoughts?

Posted: Tue Jun 26, 2012 7:21 pm
by Guido81
I have the same problem!!! :mad:

Error: email is required

I also use Mailchimp.

Can you fiks this fast? Otherwise i have to seek for another solution...

Posted: Tue Jun 26, 2012 7:33 pm
by nico_pn
Hi,

Perhaps it is a problem on the "detection code".

What do you have on "Form EMAIL field:" in "Setup Opt-in Code" ?

Is it "MERGE0" ?

Posted: Tue Jun 26, 2012 7:57 pm
by Guido81
I have Tried "MERGE0" and i have tried "EMAIL", both don't work!

Posted: Tue Jun 26, 2012 11:28 pm
by Fabrice
if you had provided a direct access to you by live messaging or a temp admin access to your wordpress, we could look for it.. but for now you don't provide a lot of details, and we can't go further

Posted: Wed Jun 27, 2012 4:49 pm
by Guido81
I can give you acces to my wordpress, where do you want me to send the login and password?

It would be great if you can help me!

Guido

Posted: Wed Jun 27, 2012 5:03 pm
by Fabrice
to the support team at [email protected]

if you have a live account it would be nice too. ( skype, facebook chat, google+ etc.. )

Posted: Wed Jun 27, 2012 5:15 pm
by Guido81
Iám installing a chat client now for facebook chat..

Posted: Wed Jun 27, 2012 5:31 pm
by Guido81
Facebook chat is not working, so i installesd skype for chatting. If you give me your details i will add you to my skype

Posted: Sat Jun 30, 2012 4:33 am
by queengeek
Is there any resolution to this yet? I too have Mailchimp and experiencing the same problem

Posted: Sat Jun 30, 2012 7:47 am
by queengeek
I found the solution in another post so I'm sharing in case anyone comes across this. I watch this video (even though I do not speak French): http://www.youtube.com/watch?v=C7IB1NCg-G0

In short, I made 2 mods:
1. When I chose the "classic" form, I selected the options drop down to include ALL fields instead of just required fields.
2. After I selected "detect form", I didn't change anything. There are some instructions that indicate to change the URL to "/wp-content/plugins/wpsubscribers/mailchimp.php" but I left it as-is.

Now, the form works.
queengeek wrote:Is there any resolution to this yet? I too have Mailchimp and experiencing the same problem

Posted: Sat Jun 30, 2012 9:59 am
by Fabrice
thanks for having contributed to the forum and outlined a solution ;)