Opt-in Popup Not Displaying

Randy Kalp · Post by **Randy Kalp** » Fri Aug 03, 2012 11:55 pm

I followed the checklist but still can't get the popup to display. Honestly, I think it may have something to do with Jquery on our site, but I'm not really sure how to work around that.

Any help would be greatly appreciated.

Our website is http://beersandbeans.com and we are running WP 3.4.1.

Thanks,

Randy

Post by **Fabrice** » Fri Aug 03, 2012 11:59 pm

don't you have a cache plugin too ?

I see this line of code in your source, which seems to be outdated

<script type="text/javascript" src="http://beersandbeans.com/wp-content/the ... 3.2.min.js"></script>

do you know how to edit the source file and update jquery reference ?

Randy Kalp · Post by **Randy Kalp** » Sat Aug 04, 2012 12:31 am

Yes, we do; it's WP Super Cache. However, when I turned off the cache before it didn't appear, and I just tried again and nothing. I'm not sure how to edit the source file and update jquery reference. Honestly, I'm not sure where to locate that information.

Post by **Fabrice** » Sat Aug 04, 2012 10:29 am

that's the trick for me too.. because without access, I can't help too much. what you can do is looking and unactivate each plugin, and look at the source of the theme and look for jquery, and you have a version in front of the file ( in the line code )

Randy Kalp · Post by **Randy Kalp** » Mon Oct 22, 2012 9:58 pm

I went through and unactivated each plugin but the jquery never changed in this <script type="text/javascript" src="http://beersandbeans.com/wp-content/... ... "></script>. I don't know if it has anything to do with the theme, but we are using Los Angeles 1.4 on Wordpress.

Really appreciate any advice you can give.

Post by **Fabrice** » Mon Oct 22, 2012 11:07 pm

link is truncated, I can't comment.. but did you contact the theme author ? we should not be the only one to do support.

nouvellevie · Post by **nouvellevie** » Mon Oct 22, 2012 11:48 pm

I can`t make my custom popup to display. I already sent email about it last week, but no reply yet. Please advise. My website http://hide-my-ip.ca

The footer was working fine, till I started to play with the popup.

Post by **Fabrice** » Mon Oct 22, 2012 11:59 pm

did you contact the theme author ? did you read my previous message.. you don't give the full link of the jquery old reference, if you still have an old reference popup may not work

Post by **Fabrice** » Tue Oct 23, 2012 12:00 am

oh sorry, I didn't see it wasn't the same person.

Randy Kalp · Post by **Randy Kalp** » Wed Oct 24, 2012 7:41 pm

The link that I gave you-the one that is truncated-is the one that you provided me with. So, I'm not sure why you can't comment on it. If you tell me what you need I can try to find the right link. I'm still waiting to hear back from theme author; however, I don't the think I'm in the wrong for asking for your help. All I'm trying to do is just figure this out.