just discovered with a live chat with a customers. please check if your wordpress template doesn't use an old version of jquery ( 1.2.3 )
just make sure you have a recent version of jquery
look in the source page and of the template and replace any reference to local jquery to a hosted version
http://docs.jquery.com/Downloading_jQue ... ted_jQuery
so you could check if it is the source of the problem.
if it is still not working, please contact Wp subscribers support
Best Wordpress plugin to engage your users and collect their email. You can use header alerts, popups, or exit pages, and it works with any popular emailing service such as Mailchimp or AWeber
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